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Getting Started > Creating Desktop Shortcuts

This is an optional step that will create desktop shortcuts straight to AgentOffice on eSERVER so you do not have to launch the Citrix Program Neighborhood every time.

1. From your desktop, double-click the Citrix Program Neighborhood icon.

 

2. Double-click the AgentOffice icon.  Note: depending on the version of the software that you have the name of the icon may differ (i.e. Agent 2000, On-line Agent)




3. RIGHT-CLICK on the the AgentOffice icon and choose "Create Desktop Shortcut."




4. Repeat step 3 for any applications that you will be accessing frequently.  It is very common for users to make a desktop shortcut for the eSERVER Outlook as well. Illustrated above, this is the icon entitled "AgentOffice v6 - Outlook" The reason you may need to use this eSERVER version of Outlook is that for any of the AgentOffice email functionality to work properly, AgentOffice and Outlook must both be opened together on eSERVER so they can communicate with each other.

You have completed creating desktop shortcuts. 

For a list of all the other optional steps, you can view the menu on the top left-hand side of this webpage.
 
 
         

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