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Getting Started >
Creating Desktop Shortcuts
This is an optional step that will create desktop shortcuts straight
to AgentOffice on eSERVER so you do not have to launch the Citrix
Program Neighborhood every time.
1. From your desktop,
double-click the Citrix Program Neighborhood icon.

2. Double-click the
AgentOffice icon. Note: depending on the version of the software
that you have the name of the icon may differ (i.e. Agent 2000, On-line
Agent)

3. RIGHT-CLICK on the the AgentOffice icon and choose "Create
Desktop Shortcut."
4. Repeat step 3 for any applications that you will be accessing
frequently. It is very common for users to make a desktop shortcut
for the eSERVER Outlook as well. Illustrated above, this is the icon
entitled "AgentOffice v6 - Outlook" The reason you may need to use this
eSERVER version of Outlook is that for any of the AgentOffice email
functionality to work properly, AgentOffice and Outlook must both be
opened together on eSERVER so they can communicate with each other.
You have completed creating desktop shortcuts.
For a list of all the other optional steps, you can view the menu on the
top left-hand side of this webpage.
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